All of our goods are crafted by a single craftsman.
We consult, design, and develop, all in-house.
Every item is quality checked and packaged in house.
All of our products are shipped with tracking numbers.
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We do our best to maintain quality service by taking every piece of feedback we receive seriously. We are continuously striving to be better and stand by our products.
Please keep in mind that all of our goods are handmade by a single craftsman and currently have a lead time of 7-10 business days.
*Please note that these lead times can fluctuate based on our current work load and during holiday season.
Contact us. We can almost always create or change anything you want with your custom engraved gift. If you don’t see a specific product or have an idea for a new product, contact us. We have many products we are able to personalize and have a variety of tools at our disposal to create that perfect gift for you or a loved one.
Our items are personalized and custom engraved to order. No two items are identical and therefore they are NOT eligible to be returned or exchanged for a refund.
We do all we can to prevent your gifts from getting damaged during shipping, however, in the event your item arrived damaged:. Please email us an image of the package and item to [email protected] along with the order number within 48 hours of receiving the item. We will then send you a replacement for no additional charge.
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Our workshop is based in Western Massachusetts. Nestled near the Quabbin Reservoir we enjoy ample wildlife and incredible views to boost our creativity.